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Wednesday, November 28 • 1:20pm - 1:55pm
Interactive Session: Re-Aligning Self Awareness to Deal with Conflict Effectively - TOYAMA & CO.

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Dealing with conflict is an essential step prior to coming to alignment but workplace conflict is inevitable. Rather than focus on a step-by-step process for conflict resolution, we will look at how to curb destructive behaviors so that conflict can become more productive, ultimately improving workplace results and relationships.

By increasing participants’ self-awareness around conflict behaviors, they will discover how to effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.

Participants will:
  • Appreciate how their style of handling conflict affects the people around them
  • Learn how to “catch” themselves when going down a destructive conflict path
  • Discover how to reframe a conflict situation and choose more productive behaviors

Claudio Toyama, CEO
Toyama & Co.

avatar for Claudio Toyama

Claudio Toyama

CEO, Toyama & Co
Claudio is the author of the best-selling book “The Samurai Samba Vinci Way: How to improve your executive presence, increase trust and lead your team at a world-class level” that sold in 16 countries (so far).He is the CEO of Toyama&Co., an International leadership consultancy... Read More →

Wednesday November 28, 2018 1:20pm - 1:55pm PST
AMA Conference Center New York City 1601 Broadway, New York, NY 10019, USA